Synotis News

2023 was a year rich in events at Synotis. 

We focused on two development axes : 

1) The organization:

We worked on the delegation of responsibilities through numerous workshops organized by our team members, leading to the implementation of two new roles within our organization: Customer Success Managers (CSMs) and Practice Leads (PLs).

CSM: Serves as the privileged and operational point of contact for a client.

PL: Takes on the role of overseeing a selection of 'practices'; serves as the primary point of contact for any questions related to their domain.

2) Team cohesion:

We'll let you discover the few images that captured these moments 👇.